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OKR Examples for Customer Success

A Customer Success team is the backbone of a successful organization. Customer success reduces churn, and improve retention and renewals.

OKR Examples for Customer Success

Customer Success (CS) teams are responsible for the success of the customers. The goal of a CS team is to onboard, retain and support high-value customers to reach their business goals.

A Customer Success team has different roles such as Customer Success managers, directors, or engineers. Here you can find a list of OKRs for these roles.

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